FAQ

Answers to frequently asked questions.

General

How does this work? What is the buying process?

Each domain name you see available at BrandAftermarket.com is for sale on a first-come, first-serve basis.

Order Process
You’ve found the perfect domain name to launch your business or idea with — congratulations, we’re super excited for you! Whether within the marketplace section or the specific domain name sales page, clicking “Buy Now” will send you into the checkout phase. When ready, submit a 100% secure payment via credit card (if you need to arrange payment through other means, please contact us first).

Transfer Process
As soon as the payment is secured, your domain will be transferred to an account at a domain registrar of your choosing*. Depending on the kind of transfer it is, this process can take a few hours, up to a few days. Once the domain transfer is complete, you are thereby the official owner of the domain name!

* Please Note: If we acquired the domain of your choice within the last 60 days the transfer will be completed at the registrar where the domain is currently located.

We’re Here To Help!
We are here to assist you throughout the entire checkout, payment and transfer process — please let us know if you are interested in acquiring something but have questions or concerns that cannot be answered in the FAQ or anywhere else on site.

What’s included with a domain name purchase?

Just the domain name you buy — that is all. There is nothing else included (i.e. no logo, no trademark, no other domain extensions, no hosting packages, no email addresses, no additional services or collateral. As soon as the transfer process is complete, the domain becomes yours to own indefinitely, as long as you keep up registration at the registrar you maintain ownership at.

What is a domain name registrar?

A domain registrar is where you, the owner of any number of domain names, maintain ownership and manage said domain(s). At each registrar, you can do anything as mundane as maintain ownership on an annual basis, to apply add-on services to help facilitate your business, such as hosting, email accounts, and in some registrars’ cases, even website builders.

The Internet Corporation for Assigned Names and Numbers (ICANN) is the governing body that controls which domain registrars are accredited and thus are allowed to sell domain names to you.

Each registrar requires that you open an account with them. Your account allows you to not only maintain access and registration, but to also toggle DNS settings which include but are not limited to where the URL points to and whether the domain’s contact information is public or not.

Your contact information is maintained in what is called a “WhoIs” record, and that information is public unless you choose to privatize your information (which is another thing you can elect to purchase via a domain name registrar).

I see that each domain name has a font / logo image associated with it. Is that available as well?

No, your domain name purchase does not include its corresponding font, logo, or any other graphic, at this time.

After purchase, will I own the domain name outright?

You sure will. Once payment clears through our channels, the domain transfer process begins. See more here.

Once the domain name is successfully transferred you will own the domain name in perpetuity, so long as you keep up the annual costs.

How long should I renew my domain names for?

This is entirely up to you. Some owners renew their domains only when registration is about to lapse; some renew for multiple years at a time. If you acquired a domain name through BrandAftermarket.com for a business or personal venture you will be a part of for years to come, we recommend you invest in multi-year ownership. Some domain registrars even offer price breaks for multi-year registration.

*Please note: failure to maintain ownership of your domain name(s) will result in loss of ownership.*

What does it typically cost to maintain domain name ownership?

Once you successfully purchase and acquire a domain name from BrandAftermarket.com, you will own it outright — in perpetuity — so long as you maintain annual costs. These costs vary based on what registrar the domain name is at, but in general it ranges from $9 to $15. Since the domain is now entirely in your possession, so long as you elect to receive emails from the registrar you maintain the domain name at, you will receive a notice months in advance of the domain registration’s expiration. You can renew it for a period of one, up to 10, years — or transfer it to a different registrar whenever you wish (similar annual cost applies).

*Please note: failure to maintain ownership of your domain name(s) will result in loss of ownership.*

What is the difference between public or private registration?

Any domain name that you own will be registered publicly, which means that anyone at any time can see that you own it.

If you elect to privatize your domains’ registration, this service can be purchased through the registrar of your domain name(s).

Would my domain name purchased through BrandAftermarket.com maintain private registration?

No, this is not something that is included with your purchase. All domain names available through BrandAftermarket.com are registered at various domain name registrars with *public* registration settings. You are welcome to elect privacy once you become the official owner, through whichever registrar you maintain ownership at.

What domain name registrars would you recommend?

We recommend you do some due diligence in finding a domain registrar that is right for you. Luckily, there are many we like and would recommend highly. They include, but are not limited to

What domain name registrar will I receive my purchased domain name at?

This all depends, and is subject to transfer procedures which differ on a case-by-case basis. Please contact us if you have a specific question regarding any domain name you are interested in; we can help you either maintain ownership at its current registrar, or if you prefer, transfer it away to another one of your choosing. See here.

Are other extensions besides .COM included?

At this time, BrandAftermarket.com only brings you inventory within the premium .COM extension.

Why do you only sell .COM domain names?

On a whole, we believe that there is no greater domain name extension to help your business succeed than .COM. We feel that .COM is the most valuable and most commonly known (and therefore remembered) of all domain name extensions. If you tell someone in passing what your business’ name is, chances are they will remember a .COM — or at least go to type that URL in first before any other extension. If you ever wish to resell your domain name acquired through BrandAftermarket.com, the fact that it is rooted on .COM extension will help you recoup your investment more than if it was rooted in another extension.

Orders & Payment Processing

What payment methods do you accept?

At this time, we process all orders via credit card directly through BrandAftermarket.com. This process is safe and secure, and all major credit cards are accepted (Visa, Mastercard, American Express, Discover). PayPal can also be used at checkout if that is preferable. We are also happy to use escrow.com upon request.

Can I reserve a domain name I like if I am not ready to buy it yet?

Because our inventory is available on a first-come, first-serve basis, we unfortunately cannot place a hold on any domain names for you.

Is there a way I can pay in installments over time?

Not at this time, however this is something that we may consider in the near future so if the ability to pay over time is the only thing holding you back from acquiring a domain name through BrandAftermarket.com, please contact us and we will see how best we can facilitate.

Can I make an offer on a domain name I am interested in?

You may contact us if the $495 price is not within your budget at this time, with a best offer and we will see if it is possible to accommodate you. Please contact us for more information or to help assist with your specific inquiry.

Can I list domains I want to sell on BrandAftermarket.com

No, not at this time.

Transfer Process

Post-payment, how long does the transfer process take?

While the transfer process begins immediately after payment clears, it may or may not finish same day. This timetable all depends on the registrar the domain name is at upon point of purchase, and the registrar you choose to transfer it to — if applicable.

To exemplify the two most common scenarios, we will detail what goes into an “account push,” versus what a “transfer-out” would entail.

**Account Push**
An “Account Push” is what is referred to when the domain name is not leaving its current registrar, but is merely changing account holders. For the purposes of this example, let’s say the domain name you purchase is registered at Name.com. You would open an account, provide us your account information, and we would then immediately “push” the domain name into your account. This process is usually instantaneous as soon as we initiate it. Please note if the domain you want to purchase has been acquired by us for re-sale within the last 60 days of the domain of purchase, an account push will be required to take ownership.

**Transfer-Out**
This process is not as quick as an inter-registrar account-push. In this instance, if you agree to move the domain from its current registrar to a different one of your choosing, we will initiate a “transfer-out” of its current registrar. For the purposes of this example, let’s say the domain name you purchase is registered at Name.com — but you wish to move ownership to GoDaddy.com.

All we will need is your account information at your preferred registrar, so we can initiate the “transfer-out” and that process begins immediately. There is one caveat to this: the process does not finish instantly, and typically takes up to 5-7 business days. In some instances, depending on what registrar you are transferring into, the process could happen same-day; in other, but rarer, instances it could take longer than 7 business days — but that usually only occurs if there is a clerical error made during this process.

For more detailed information on domain name transfers, whether through inter-registrar means or transferring-out to another one of your choosing,

**Please note: under no circumstances will we EVER ask you for your registrar’s password or any other sensitive information. In ALL cases, we only will ever need your username or customer number, and email address associated with your registrar’s account**

When I assume ownership of a domain, how long will it take for the WhoIs record to update?

Upon becoming the new owner of your domain name, the WhoIs information will usually update within minutes — however, in some occurrences, it might take anywhere from a few hours to up to 72 hours in rare cases.

Return Policy

What is your refund / cancellation policy?

Once you, the buyer, successfully receive the domain name into your registrar’s account, the sale is considered final. No refunds are given at this point, under any circumstances.

We do, however, allow for a refund prior to the point of transfer completion subject to review.

We also reserve the right to cancel, on our end, an order at any time; if a payment has already been processed, we will initiate a full refund to you.

**Once again, we cannot facilitate refunds after transfer has completed, i.e. once the domain name you purchased has hit your registrar’s account. Should you have any questions about this process, please contact us immediately.**

Trademarks

How do I check if the domain name I am interested in acquiring has a corresponding trademark associated with it?

Because this service is not provided to you through BrandAftermarket.com, it is hereby your responsibility to determine this. We recommend you research as best you can through these resources:

Because a trademark’s classification or determination can oftentimes be confusing, we highly recommend you seek legal counsel in this matter.

Please also refer to our disclaimer in our Terms and Conditions.

It appears a domain name on BrandAftermarket.com violates an existing Trademark filing.

If you find that a domain name on BrandAftermarket.com that you feel violates an existing Trademark filing, please contact us.

Do I receive the corresponding trademark with my domain name purchase?

No. BrandAftermarket.com *does not provide* the trademark or any corresponding legal filing, document or certification whatsoever.

Miscellaneous

Who are you? What are you all about?

We glad you asked, and would love to tell you more about us here.

Who is BrandAftermarket.com catered to?

Put simply: you.

Whether you’re reading this from a desk inside a Fortune 500 company, or a laptop in your parents’ garage…

Whether you’re a funded entrepreneur or rebranding startup, or an aspiring hobbyist, blogger, tinkerer, side-businessman-and-woman, sketcher, builder…the list is large, but the mission is the same.

We’re here to allow you to embrace your dreams, to inspire creativity and to enable you to pursue your ideas.

A domain name?...what is that?

Also known as a “URL,” a domain name is what someone will type into their browser to land on whatever it is they are seeking. Each domain name has a “.” (a dot) that separates the word, phrase, or even gibberish on the left of the dot, with said domain’s extension (on the right of the dot). For example, “BrandAftermarket” is the name of the website you are visiting, and it is connected to a “.com” — the full URL being BrandAftermarket.com.

You can think of a domain name as the “land” that a website (in this analogy, the “home”) is built on. This is one reason why it is so important to acquire a domain name that competently, and succinctly, represents your internet “real estate.”

So then, what is a brandable domain name?

A brandable domain name is, for all intents and purposes, something that isn’t a typical word — or may be made up of two non-sequitur words strung together.

For instance, “Freedom.com” is considered a “keyword domain,” as would be anything else that you may find in the dictionary, or used in common vernacular.

An example of compound keywords forming a brandable domain would be FreedomTime.com — it’s not a real thing, but by putting two keywords together, something unique is made. And of course you can extrapolate this past compound keywords, with brandables like Freedomy.com or Freedoma.com.

Brandable domain names have gained in popularity and usage thanks to a massive surge of tech companies building apps, software and full-fledged companies on domain names that were not simply a generic one-word keyword.

More importantly, a brandable domain name can more accurately depict the characteristics of whatever it is you are looking to build on this “land.”

Unanswered Questions?

We are standing by with answers!